Privacy Policy

By Aleksandr Ozhogin

Apr 20, 2025

Effective Date: 01.09.2024

Business Name:
On Many Levels

Business Number:
704720747BC0001

1. Introduction

On Many Levels Inc. (“OML”, “we”, “our”, “us”) respects your privacy and is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, other global data protection laws such as the GDPR (EU), CCPA (California), and the Privacy Act 1988 (Australia).

This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect:

Name, email address, phone number, and job title
Company name and project context
System usage data and preferences
Communication history
Payment or billing information (where applicable)

We only collect information relevant to our services and necessary to provide a secure, personalized experience.

3. How We Collect It

We collect data when you:

Contact us through our website or email
Interact with us via social media or LinkedIn
Sign up for services or request a consultation
Use our Atlassian-based solutions or request support
Participate in surveys, events, or demos

4. How We Use It

We use your personal information to:

Provide services and support
Respond to inquiries or quotes
Improve our website, tools, and customer experience
Comply with legal obligations
Send service updates or business communications

We do not sell or rent your personal data.

5. Storage & Safeguards

Data is securely stored on cloud platforms (e.g., Atlassian, Google Workspace) with:

Access controls
Encryption in transit and at rest
Role-based system permissions
Backups and audit logs

We retain personal information only as long as necessary for its intended purpose.

6. Sharing Information

We may share data with:

Our internal team and trusted contractors (under NDA)
Platform providers (e.g., Atlassian, Microsoft, Google) where applicable
Legal authorities, if required by law

All third-party services we use adhere to strong privacy and data security standards.

7. International Transfers

We operate globally and may transfer your information outside of Canada to jurisdictions with different privacy laws. When we do so, we ensure appropriate safeguards (e.g., contractual clauses, platform compliance with GDPR/PIPEDA) are in place.

8. Your Rights

You may request to:

Access or correct your personal data
Withdraw consent
Request deletion (if data is no longer required)

To make a request, contact us at: hello@onmanylevels.com

9. Complaints

If you have concerns about how your data is handled, contact us first.

If unresolved, you may lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC):

📞 1-800-282-1376 |

🔗 www.priv.gc.ca

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We're here to support you every step of the way and are fully equipped to help with any questions or concerns you may have about On Many Levels. Whether you're exploring our services our team is ready and eager to assist.

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